You may return any eligible product you have ordered from OneDaily.me within 14 days from receipt of delivery of merchandise.
If your item is returnable, please note: Items arriving after the 14 day return policy will not be accepted and will be returned to sender.
The OneDaily.me Customer Care team must receive and approve your return request.
We are unable to accept returns of goods that are not in their original packaging.
Refunds will be processed after the goods have been received.
We aim to process all returned goods within one (1) week of receipt.
In the unlikely event that your order arrives damaged, please email firstname.lastname@example.org with a photo image of the damage, if possible. You need to inform email@example.com of any damaged items in your shipment within 48 hours of receiving your order.
If you believe you received an item in error or a defective item, please contact firstname.lastname@example.org so that we can assist you. A photo image is helpful to speed up any claims. Make sure to keep all original packaging, and please note that all returns must occur within 14 days of delivery.
All returns are subject to the discretion of OneDaily.me